OCEAN BOMB DB SPARKLING MELON

Express Delivery Available Products: Snacks, food essentials, beauty & household items, fresh & frozen products, kitchen and bakery items are available.

Delivery Areas: Buffalo area, within 3 miles of our store.

Delivery Time: Same-day delivery if ordered by 5 PM, first-come, first-served.

Delivery Charges: Delivery fee: $8 (for orders within 50 lbs)

Free delivery for orders over $59

Overweight surcharge: $0.5/lb for orders over 50 lbs

Final charges shown at checkout Note:

You’ll be informed before delivery.

Someone must be present to receive the order. No redelivery. A 20% restocking fee applies for missed deliveries.

Ensure your address is correct. For condos/apartments, pickup may be in the lobby. Delivery may be delayed due to unforeseen reasons.

Pickup

Available Products: All categories are available. Pickup Location: 3368a Sheridan Dr, Buffalo, NY 14226.

Pickup Time: Ready as early as 1 hour after ordering or same-day. Order cut-off is 8 PM.

Returns and Refunds (Makoto Online)

Returns: Start return in “My Order” within 30 days. Not available for perishable or hygiene items unless there's a quality issue.

Refunds: Refunds processed to the original payment method within 7 business days. Shipping stamps and proportional delivery fees may be refunded for out-of-stock items.

How to Return a Product:

Return in person or by mail (shipping labels available). Shipping costs depend on the reason for return.

Eligible Products:

Quality issues or recall. Returns due to personal reasons. Non-Eligible for Return:

Items without original packaging, live seafood, gift cards, tobacco, and clearance items.

In-Store Returns and Refunds

With Receipt: Return or exchange within 30 days.

Without Receipt: Exchange only, may require photo ID. Exceptions: No returns for live seafood, gift cards, tobacco, etc.